Frequently Asked Questions     Approval related issues     Q:    01.What is the role of Waseel in my approvals? Waseel will forward your approvals to the respective  .... More Information     Q:    02.Will Waseel look at the information? Waseel’s role is only to validate the format of the information .... More Information     Q:    03.How long does it take? Depending on the approval type and the insurance companies .... More Information     Q:    04.Is it difficult? Using approvals is straight forward and easy .... More Information     Q:    05.What’s in it for me? Most approval rejections are due to incomplete data .... More Information     Q:    06.Can I print it for my records? Of course Waseel approval records can be printed for reference .... More Information Claims related issues     Q:    01.What do I need to send our claims with waseel? We can integrate your HIS system with Waseel and automate the claims extraction process from provider’s Database .... More Information     Q:    02.How long will it take me to send my claims with waseel? We can integrate your HIS system in 3-4 weeks  .... More Information     Q:    03.We have problems with the payers about presenting of rejections and cash flow how waseel will help me? Hospital can accelerate the cash flow by sending claims .... More Information Eligibility related issues     Q:    01.What is eligibility? Although simple, eligibility is one of the most important transactions a hospital should use .... More Information     Q:    02.Why do I need this? For easy customer service you would need to understand that insured member .... More Information     Q:    03.How do I use it? It could not be simpler .... More Information GENERAL     Q:    01.Who is Waseel? Waseel was developed to establish an electronic media for connecting Payers .... More Information     Q:    02.What are waseel services? Eligibility Verification .... More Information     Q:    03.What do I need to have to use waseel? Only internet connection and a PC .... More Information     Q:    04.Any kind of PC?   More Information     Q:    05.What kind of internet connection is needed to connect to Waseel? DSL or other dedicated .... More Information     Q:    06.Will I be trained? SUGGEST: (Is training available?) Waseel has already trained major numbers of hospitals .... More Information     Q:    07.What if I have a problem? SUGGEST (What support options are available?) The Waseel team has web, phone, email .... More Information     Q:    08.What is the transaction cost? Sixty two and a half (62.5) halalah per each medical approval request  .... More Information     Q:    09.Are there any other costs associated with connecting to Waseel? Our professional services fees for establishing the connection are SR 15,000.00 .... More Information     Q:    10.What is the Value for Healthcare Service Providers? Accelerate and improve accuracy of  payment by insurers/payers .... More Information

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